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What is futuristic today has become part and parcel of the way companies connect with their customers. AI has quickly turned from a buzzword to a game-changer in the corporate sector, particularly when it comes to customer experience. Gartner states that 80% of customer service interactions will be powered by AI by 2025.  AI transforms customer experience by automating...

Introduction: Effective network documentation and monitoring are the bedrock of a healthy and resilient IT infrastructure. This guide delves into the best practices that organizations should follow to document and monitor their networks, ensuring optimal performance and proactive issue resolution. Section 1: The Importance of Network Documentation 1.1 Creating Comprehensive...